During this seminar, you will learn face-to-face communication skills required to help your customers/prospects make decisions that will contribute to their success... and yours. In other words, CCT can help you learn to conduct sales calls in a way that creates long-term relationships with your customers. Here are the mastered core skills:

Au cours de cet atelier, vous apprendrez les outils de communication essentiels à la prise de décision de vos clients ou prospects qui vous permettront de contribuer ainsi à leur succès... et au vôtre. En d'autres termes, CCT peut vous aider à mener des appels de vente porteurs de relations à long terme avec vos clients. Voici les habiletés clés :

• Agree on what will be accomplished on a call (opening)
• Gain a clear understanding of the customer's needs (probing)
• Explain how your services and organization can help the customer succeed (supporting)
• Agree on the next steps for working together (closing)

CCT can help you learn how to manage the most challenging selling situations you are bound to encounter. This one-day seminar will help you better understand what you're doing well on calls while improving and refining your selling skills in order to repeat this wining pattern. The result: you can maintain consistent performance! The benefits to you: More satisfying and enduring relationships with customers and MORE SALES!

With the ReGain Methodology, you will discover more about interpersonal skills, leadership styles, and the valuable tool of learning non-verbal communication. This is a real investment for you, your sales team, and/or customer relationship account managers! Please join us for a great day of fun through role plays and much more...

Sales techniques & interpersonal selling skills

• 1, 2 or 3-day workshops
• Understand ReGain Methodology, its benefits and more
• Establish your selling skills profile
• Follow-up sessions on demand